Privacy Notice

Last updated: 25 May 2025

At Alcepha B.V. (“we”, “our”, “us”), we are committed to protecting your personal data and respecting your privacy. This notice explains what information we collect, why we collect it, how we use it, and your rights.

1. Who We Are

Alcepha B.V. provides learning and development (L&D) consulting services to organisations. This Privacy Notice applies when you visit our website or engage with us or our services.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity and Contact Data – name, email address, job title, organisation
  • Technical Data – IP address, browser type, operating system
  • Usage Data – how you interact with our website or communications
  • Marketing Preferences – your preferences for receiving updates from us

We do not knowingly collect sensitive personal data unless explicitly required for a specific purpose, in which case we will ask for your consent.

3. How We Use Your Data

We may use your personal data to:

  • Provide and manage our services
  • Respond to your enquiries or requests
  • Improve our website and user experience
  • Send relevant updates or marketing communications (if you have opted in)
  • Meet legal or regulatory obligations

We process your data on the following grounds:

  • Performance of a contract – when we provide services to you or your organisation
  • Consent – for marketing or optional data collection
  • Legitimate interest – such as improving our services or protecting our legal rights
  • Legal obligation – when required to comply with laws

5. Sharing Your Data

We may share your personal data with:

  • Trusted service providers – e.g. cloud hosting, email systems
  • Regulators or authorities – if legally required

We do not sell your personal data or share it for third-party marketing.

6. Data Security and Retention

We use appropriate technical and organisational measures to keep your data secure. We retain your data only for as long as necessary to fulfil the purposes it was collected for, or as required by law.

7. International Data Transfers

If we transfer your data outside EEA, we will ensure appropriate safeguards are in place, such as standard contractual clauses approved by regulators.

8. Your Rights

Under EU data protection laws, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw your consent (where applicable)

To exercise these rights, please contact us using the details below.

9. Contact Us

For any questions or requests regarding this policy or your data, please contact:
Alcepha B.V.
Joop Geesinkweg 501, 1114 AB Amsterdam-Duivendrecht, Netherlands

10. Updates to This Notice

We may update this notice from time to time. Significant changes will be posted on our website and dated accordingly.